Start time : 16/10/2024 18:00 UTC End time : 17/10/2024 03:48 UTC Root cause : This incident was due to cooling system issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 17, 2024 - 03:50 UTC
Update
Some of servers in the rack SBG506B07B are available We are continuing to work on a fix for this issue.
Posted Oct 17, 2024 - 02:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 16, 2024 - 21:50 UTC
Identified
Start time : 16/10/2024 18:00 UTC Service impact : Some servers in rack SBG506B07B are temporarily unavailable Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Oct 16, 2024 - 18:16 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).