Start time : 02/05/2024 08:00 UTC End time : 02/05/2024 09:17 UTC Service impact : The situation is back to normal, the service is running nominally. Root cause: It was due to a malfunction on some hardwares.
Posted May 02, 2024 - 10:27 UTC
Update
The situation is back to normal for the Rack121B10, the service is running nominally.
Posted May 02, 2024 - 10:20 UTC
Update
The situation is back to normal for Racks L121A11 and L121A12, the service is running nominally. L121A07 and L121B10 are now impacted .
Posted May 02, 2024 - 08:53 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 02, 2024 - 08:24 UTC
Update
Racks L121A11 and L121A12 are impacted.
Posted May 02, 2024 - 08:23 UTC
Investigating
Start time : 02/05/2024 08:00 UTC Service impact : A significant number of servers in the Room L121 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted May 02, 2024 - 08:20 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).