We would like to inform you that the incident on the rack W01A21 has now been resolved.
Here is detail for this incident : Start time : 24/03/2025 09:05 UTC End time : 24/03/2025 11:42 UTC Root Cause : This incident has been caused by the operations carried out during this maintenance https://network.status-ovhcloud.com/incidents/b867b94grgl0..
We thank you for your understanding and patience throughout this incident.
Posted Mar 24, 2025 - 12:22 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the rack W01A21 in WAW1.
Here are some supplementary details : Start time : 24/03/2025 09:05 UTC Impacted Services : All servers in the rack W01A21 are currently unavailable. Customers Impact : Customers are currently unable to access and use their servers located in the specified rack. Root Cause : This incident is caused by ongoing operations on this maintenance https://network.status-ovhcloud.com/incidents/b867b94grgl0. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologise for any inconvenience caused and appreciate your understanding.
Posted Mar 24, 2025 - 09:53 UTC
Investigating
Event notification
We are currently experiencing an event affecting our Dedicated Servers offer on rack W01A21 in WAW1. Start time : 24/03/2025 09:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologise for any inconvenience caused and appreciate your understanding.
Posted Mar 24, 2025 - 09:29 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).