We would like to inform you that the incident on rack 56C20 has now been resolved.
Here is detail for this incident : Start time : 06/02/2025 01:14 UTC End time : 06/02/2025 03:57 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Feb 06, 2025 - 03:58 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack 56C20.
Here is detail for this incident : Start time : 06/02/2025 01:14 UTC Customers Impact : Some servers in rack 56C20 are temporarily unavailable. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 06, 2025 - 02:01 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).