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- Degraded performance
- Partial Outage
- Major Outage
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[WAW1][Dedicated Servers] - Rack W17A19 incident notification
Incident
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Update
Please find an update of this incident below :
Update : Some servers in the rack W17A19 experienced a new disruption starting at 18:29 UTC.
Some servers in the impacted rack W17A19 are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : Some servers in the rack W17A19 experienced a new disruption starting at 18:29 UTC.
Some servers in the impacted rack W17A19 are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find an update of this incident below :
Update : Some servers in the impacted rack W17A19 are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : Some servers in the impacted rack W17A19 are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack W17A19.
The root cause has been identified.
Please find the details of this incident below :
Start time : 05/10/2026 15:42 UTC
Impacted Service(s) : All servers in the rack W17A19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
The root cause has been identified.
Please find the details of this incident below :
Start time : 05/10/2026 15:42 UTC
Impacted Service(s) : All servers in the rack W17A19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack W17A19.
Please find the details of this incident below :
Start time : 05/10/2026 15:42 UTC
Impacted Service(s) : All servers in the rack W17A19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 05/10/2026 15:42 UTC
Impacted Service(s) : All servers in the rack W17A19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Dedicated Servers || Global Infrastructure (WAW).