OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[BHS4/BHS5][Dedicated Servers] - multiples racks incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 02/12/2025 13:39 UTC
End time : 02/12/2025 14:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/12/2025 13:39 UTC
End time : 02/12/2025 14:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 02/12/2025 14:20 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T05C36 - T05C37 - T05C38 - T05C39 - T05D22 - T05D23 - T05D24 - T05D25 - T05D26 - T05C37 - T04D32.
Here are some supplementary details :
Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (BHS).