OVHcloud Bare Metal Cloud Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - rack GRA0313A02B incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Servers offering, rack GRA0313A02B in GRA3 has now been resolved.
Here is detail for this incident :
Start time : 07/06/2025 20:51 UTC
End time : 07/06/2025 22:32 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 07/06/2025 20:51 UTC
End time : 07/06/2025 22:32 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer causing the public network in rack GRA0313A02B in GRA3 to be temporarily unavailable.
Please find the details:
Start time : 07/06/2025 20:51 UTC
Service impact : The public network is unreachable in the specified rack.
Customers impact : Customers are unable to access the public network on servers located in the specified rack.
Root cause : This incident is caused by a cooling system issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please find the details:
Start time : 07/06/2025 20:51 UTC
Service impact : The public network is unreachable in the specified rack.
Customers impact : Customers are unable to access the public network on servers located in the specified rack.
Root cause : This incident is caused by a cooling system issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Update
We are currently experiencing an incident affecting our Dedicated Servers offer. This is causing the public network in rack GRA0313A02B in GRA3 to be temporarily unavailable.
Please find the details:
Start time : 07/06/2025 20:51 UTC
Service impact : The public network is unreachable in the specified rack.
Customers impact : Customers are unable to access the public network on servers located in the specified rack.
Ongoing actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details:
Start time : 07/06/2025 20:51 UTC
Service impact : The public network is unreachable in the specified rack.
Customers impact : Customers are unable to access the public network on servers located in the specified rack.
Ongoing actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the rack GRA0313A02B in GRA3
Start time : 07/06/2025 20:51 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 07/06/2025 20:51 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).