Start time : 18/07/2024 14:08 UTC End time : 18/07/2024 16:01 UTC Service impact : Servers in racks R806R19 and R806R20 were temporarily unavailable Root cause :Electrical issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 18, 2024 - 19:04 UTC
Monitoring
vRack is available again for servers in rack R806R19. No more impact observed. Our teams are currently monitoring the situation
Posted Jul 18, 2024 - 16:01 UTC
Update
Update : All servers in rack R806R20 are available. Only vRack network is unavailable for servers in rack R806R19.
Posted Jul 18, 2024 - 15:51 UTC
Identified
Start time : 18/07/2024 14:08 UTC Service impact : Servers in racks R806R19, R806R20 are temporarily unavailable Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 18, 2024 - 14:34 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).