OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA][Virtual Private Servers] - VPS instances incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.

Start time : 08/12/2025 09:24 UTC
End time : 08/12/2025 17:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 18:26 UTC

Update

We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.

Start time : 08/12/2025 09:24 UTC
End time : 08/12/2025 17:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 18:26 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA region.

Here are some supplementary details :

Start time : 08/12/2025 09:24 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the GRA region were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers instances in the specified region.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 11:23 UTC

Investigating

We are currently experiencing an event affecting our Virtual Private Servers offer.

Start time : 08/12/2025 09:24 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 10:11 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).