We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 24/07/2026 11:59 UTC End time : 24/07/2026 16:00 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2026 - 16:10 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G107A13.
Here are some supplementary details :
Start time : 24/07/2026 11:59 UTC Impacted Service(s) : Some servers in the rack G107A13 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : Most servers are back online. Our teams are working to restore full service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2026 - 15:09 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G107A13.
Here are some supplementary details :
Start time : 24/07/2026 11:59 UTC Impacted Service(s) : Some servers in the Rack G107A13 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2026 - 12:17 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).