OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM3][Dedicated Servers] - Racks LIM0312A03A - LIM0312A03B - LIM0312A03C incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on racks LIM0312A03A - LIM0312A03B - LIM0312A03C has now been resolved.
Here is detail for this incident :
Start time : 10/06/2025 14:21 UTC
End time : 10/06/2025 20:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 10/06/2025 14:21 UTC
End time : 10/06/2025 20:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
We are continuing to work on a fix for this issue.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers in racks LIM0312A03A - LIM0312A03C are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers in racks LIM0312A03A - LIM0312A03C are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific racks LIM0312A03A - LIM0312A03B - LIM0312A03C.
Here are some supplementary details :
Start time : 10/06/2025 12:38 UTC
Impacted Service(s) : Some servers in racks LIM0312A03A - LIM0312A03C are temporarily unavailable.
All servers in the rack LIM0312A03B are available again.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 10/06/2025 12:38 UTC
Impacted Service(s) : Some servers in racks LIM0312A03A - LIM0312A03C are temporarily unavailable.
All servers in the rack LIM0312A03B are available again.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in racks LIM0312A03A - LIM0312A03B - LIM0312A03C .
Here is detail for this incident :
Start time : 10/06/2025 14:21 UTC
Impacted Service(s) : Public network and private network on servers in specific racks are temporarily unavailable.
Customers Impact : Customers are unable to access the public network and private network on servers located in specific racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 10/06/2025 14:21 UTC
Impacted Service(s) : Public network and private network on servers in specific racks are temporarily unavailable.
Customers Impact : Customers are unable to access the public network and private network on servers located in specific racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (LIM).