Start time : 08/11/2024 22:55 UTC End time : 08/11/2024 23:47 UTC Root cause : Incident due to an electrical issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 09, 2024 - 00:01 UTC
Identified
We are pleased to inform you that, despite the ongoing incident, the majority of the affected servers are now operational. We would like to reassure you that we are doing our utmost to resolve this situation as quickly as possible.
We will keep you informed as soon as we have further updates on the situation or the resolution of the incident.
Thank you for your understanding.
Posted Nov 08, 2024 - 23:41 UTC
Investigating
An incident is in progress on our baremetal offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 08/11/2024 22:55 UTC Service impact : Some servers in this rack 21C18 are no longer responding. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 08, 2024 - 23:10 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).