We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 26/02/2026 14:15 UTC End time : 26/02/2026 15:15 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 26, 2026 - 16:32 UTC
Monitoring
Service has been fully restored since 26/02/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 26/02/2026 14:15 UTC Impacted Service(s) : All servers in the rack R821R17 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 26, 2026 - 15:30 UTC
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in Rack R821R17.
Start time : 26/02/2026 14:15 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 26, 2026 - 14:35 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).