We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack 46L02 has been resolved.
Start time : 03/05/2026 23:29 UTC End time : 04/05/2026 01:10 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 04, 2026 - 01:12 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46L02.
Here are some supplementary details :
Start time : 03/05/2026 23:29 UTC Impacted Service(s) : All servers in the rack 46L02 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 03, 2026 - 23:33 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).