OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Virtual Private Servers] - VPS Reinstallation Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Virtual Private Servers offer in all PCI regions with the VPS wich had been reinstalled has been resolved.
Start time : 16/12/2025 18:40 UTC
End time : 16/12/2025 20:20 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 16/12/2025 18:40 UTC
End time : 16/12/2025 20:20 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer in all PCI regions with the VPS wich has been reinstalled.
Here are some supplementary details :
Start time : 16/12/2025 18:40 UTC
Impacted Service(s) : Reinstallation of the VPS has a malfunction.
Customers Impact : All customers who have reinstalled a VPS service cannot access it, but their VPS remains available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 16/12/2025 18:40 UTC
Impacted Service(s) : Reinstallation of the VPS has a malfunction.
Customers Impact : All customers who have reinstalled a VPS service cannot access it, but their VPS remains available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Virtual Private Servers offer in all PCI regions with the VPS wich has been reinstalled.
Start time : 16/12/2025 18:40 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 16/12/2025 18:40 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Virtual Private Servers || Global Infrastructure (ERI, GRA, SBG, LIM, WAW, BHS, SGP, SYD, UK2, YNM, MIL).