We are currently experiencing an incident affecting our Backup Storage offering. The root cause has been identified.
Please find the details of this incident below : Start time : 27/05/2026 06:50 UTC Impacted Service(s) : One backup storage server is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 27, 2026 - 12:01 UTC
This incident affects: Storage and Backups || Backup Storage (RBX).