We would like to inform you that the incident in RBX0840B04B RBX8 has now been resolved.
Here is detail for this incident : Start time : 17/03/2025 12:47 UTC End time : 17/03/2025 16:03 UTC Root Cause : This incident is caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Mar 17, 2025 - 16:06 UTC
Identified
We have identified the origin of the incident affecting our Bare Metal Cloud offer which is causing temporary availability issues in the rack RBX0840B04B.
Here is detail for this incident : Start time : 17/03/2025 12:47 UTC Impacted Services : All servers in the rack RBX0840B04B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 17, 2025 - 13:56 UTC
Investigating
We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary availability issues in the rack RBX0840B04B.
Here is detail for this incident : Start time : 17/03/2025 12:47 UTC Impacted Services : All servers in the rack RBX0840B04B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 17, 2025 - 12:59 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).