[LIM][Virtual Private Servers] - Some instances incident notification

Incident Report for Bare Metal Cloud

Identified

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : VPS instances in the LIM region are operational again. However, the performance of these VPS instances may be temporarily degraded
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 06, 2026 - 13:29 UTC

Investigating

We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in LIM region.

Please find the details of this incident below :
Start time : 06/06/2026 05:35 UTC
Impacted Service(s) : Some instances in the LIM region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 06, 2026 - 10:14 UTC

This incident affects: Virtual Private Servers || Global Infrastructure (LIM).