We would like to inform you that the incident on rack RBX1003B04B has now been resolved.
Here is detail for this incident : Start time : 30/03/2025 08:38 UTC End time : 30/03/2025 09:10 UTC Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Posted 6 days ago. Mar 30, 2025 - 09:28 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary Availability issues in the rack RBX1003B04B.
Here is detail for this incident : Start time : 30/03/2025 08:38 UTC Impacted Service(s) : Servers in the rack RBX1003B04B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted 6 days ago. Mar 30, 2025 - 08:58 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).