OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[ERI1][Dedicated Servers] - Rack E101A05

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the rack E101A05 has now been resolved.

Here is detail for this incident :
Start time : 14/05/2025 13:40 UTC
End time : 14/05/2025 16:15 UTC
Root Cause : This incident was caused by a Private network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted May 14, 2025 - 16:16 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer in the rack E101A05.

Here are some supplementary details :
Start time : 14/05/2025 13:40 UTC
Impacted Service(s) : Private network is temporarily unavailable for servers in rack E101A05.
Customers Impact : Customers are temporarily unable to access their servers through Private network.
Root Cause : This incident is caused by a Private network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2025 - 13:50 UTC
This incident affected: Dedicated Servers || Network (ERI).