OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX4][Bare Metal] - vRack incident notification - Room 55
Incident
Report for Bare Metal Cloud
Resolved
Start time : 15/11/2024 13:11 UTC
End time : 15/11/2024 14:56 UTC
Service impact : vRack network was temporarily unavailable for servers in racks 55C18, 55C19, 55B02, 55B03, 55B09, 55B10, 55B11, 55B12, 55C20, 55C21, 55C22, 55C23, 55C24 and 55B06.
Root cause : A network equipment caused the incident that has been replaced by our teams.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 15/11/2024 14:56 UTC
Service impact : vRack network was temporarily unavailable for servers in racks 55C18, 55C19, 55B02, 55B03, 55B09, 55B10, 55B11, 55B12, 55C20, 55C21, 55C22, 55C23, 55C24 and 55B06.
Root cause : A network equipment caused the incident that has been replaced by our teams.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Monitoring
Service impact : Since 14:56 UTC, vRack network is available again for all impacted servers located in racks 55C18, 55C19, 55B02, 55B03, 55B09, 55B10, 55B11, 55B12, 55C20, 55C21, 55C22, 55C23, 55C24 and 55B06.
Root cause : A network equipment caused the incident that has been replaced by our teams.
Ongoing actions : Our teams are monitoring the situation.
Root cause : A network equipment caused the incident that has been replaced by our teams.
Ongoing actions : Our teams are monitoring the situation.
Identified
Root cause : A network equipment caused the incident.
Ongoing actions : Our technical teams are working on replacing the defected network equipment.
Update will be posted as significant progress is made.
Ongoing actions : Our technical teams are working on replacing the defected network equipment.
Update will be posted as significant progress is made.
Investigating
Start time : 15/11/2024 13:11 UTC
Service impact : vRack network is temporarily unavailable for servers in racks 55C18, 55C19, 55B02, 55B03, 55B09, 55B10, 55B11, 55B12, 55C20, 55C21, 55C22, 55C23, 55C24 and 55B06.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Service impact : vRack network is temporarily unavailable for servers in racks 55C18, 55C19, 55B02, 55B03, 55B09, 55B10, 55B11, 55B12, 55C20, 55C21, 55C22, 55C23, 55C24 and 55B06.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Dedicated Servers || Network (RBX).