We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 24/06/2026 11:36 UTC End time : 24/06/2026 11:41 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 24, 2026 - 13:34 UTC
Monitoring
Service has been fully restored since 24/06/2026 11:41 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 24/06/2026 11:36 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access the public network. Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack. Root Cause : This incident is caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 24, 2026 - 11:52 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R715B08.
Here are some supplementary details :
Start time : 24/06/2026 11:36 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 24, 2026 - 11:49 UTC
This incident affected: Dedicated Servers || Network (RBX).