We would like to inform you that the incident on our Storage and Backups offer has now been resolved.
Here is detail for this incident : Start time : 03/06/2025 12:16 UTC End time : 03/06/2025 14:33 UTC Root Cause : This incident is caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 03, 2025 - 16:47 UTC
Identified
We have determined the origin of the incident affecting our Storage and Backups offer on RBX.
Here are some supplementary details : Start time : 03/06/2025 12:16 UTC Impacted Service(s) : Some Backup Storage on RBX are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified zone. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 03, 2025 - 13:43 UTC
This incident affected: Storage and Backups || Backup Storage (RBX).