OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Multiple racks incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offer on racks GRA0321A03A/B/C has been resolved.
Start time : 01/08/2025 06:21 UTC
End time : 01/08/2025 15:26 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 01/08/2025 06:21 UTC
End time : 01/08/2025 15:26 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on racks GRA0321A03A/B/C in GRA3.
Here are some supplementary details :
Start time : 01/08/2025 06:21 UTC
Impacted Service(s) : Some servers in the specified racks are currently unreachable.
Customers Impact : Some customers are currently unable to access their servers located in the specified racks.
Root Cause : This incident is caused by an issue with the cooling system.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 01/08/2025 06:21 UTC
Impacted Service(s) : Some servers in the specified racks are currently unreachable.
Customers Impact : Some customers are currently unable to access their servers located in the specified racks.
Root Cause : This incident is caused by an issue with the cooling system.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues on racks GRA0321A03A/B/C in the GRA3.
Here is detail for this incident :
Start time : 01/08/2025 06:21 UTC
Impacted Service(s) : Some servers in the specific racks are unavailable.
Customers Impact : Some customers cannot access or use their servers in the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 01/08/2025 06:21 UTC
Impacted Service(s) : Some servers in the specific racks are unavailable.
Customers Impact : Some customers cannot access or use their servers in the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).