OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SYD][Dedicated Servers] - Room S2-5X incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
Please find the details of this incident below :
Start time : 13/11/2026 07:10 UTC
End time : 13/11/2026 08:03 UTC
Impacted Service(s) : Public network was temporarily unavailable for servers located in the racks listed below :
S2-5X-02-09A
S2-5X-02-09B
S2-5X-01-08B
S2-5X-02-08A
S2-5X-02-08B
S2-5X-01-04A
S2-5X-01-04B
Customers Impact : Customers were temporarily unable to access their servers through public network.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Please find the details of this incident below :
Start time : 13/11/2026 07:10 UTC
End time : 13/11/2026 08:03 UTC
Impacted Service(s) : Public network was temporarily unavailable for servers located in the racks listed below :
S2-5X-02-09A
S2-5X-02-09B
S2-5X-01-08B
S2-5X-02-08A
S2-5X-02-08B
S2-5X-01-04A
S2-5X-01-04B
Customers Impact : Customers were temporarily unable to access their servers through public network.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
Please find an update of this incident below :
Update : The majority of servers in the impacted racks are now operational again since 13/11/2026 07:15 UTC.
Ongoing Actions : Our teams are mobilised to restore service for the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : The majority of servers in the impacted racks are now operational again since 13/11/2026 07:15 UTC.
Ongoing Actions : Our teams are mobilised to restore service for the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in several racks of the SYD zone. The root cause has been identified.
Please find the details of this incident below :
Start time : 13/11/2026 07:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers located in the racks listed below :
S2-5X-02-09A
S2-5X-02-09B
S2-5X-01-08B
S2-5X-02-08A
S2-5X-02-08B
S2-5X-01-04A
S2-5X-01-04B
Customers Impact : Customers are temporarily unable to access their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 13/11/2026 07:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers located in the racks listed below :
S2-5X-02-09A
S2-5X-02-09B
S2-5X-01-08B
S2-5X-02-08A
S2-5X-02-08B
S2-5X-01-04A
S2-5X-01-04B
Customers Impact : Customers are temporarily unable to access their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (SYD).