We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 24/10/2025 13:49 UTC End time : 24/10/2025 17:39 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 24, 2025 - 17:43 UTC
Investigating
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary latency issue in the US-WEST-LZ-SEA-VPS-1.
Here are some supplementary details :
Start time : 24/10/2025 13:49 UTC Impacted Service(s) : The API in the US-WEST-LZ-SEA-VPS-1 region is temporarily degraded. Customers Impact : Customers may have error on the API Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 24, 2025 - 14:34 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (US-WEST-LZ-SEA).