[RBX8][Dedicated Servers] - Rack R802L07 Incident notification

Incident Report for Bare Metal Cloud

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers are now available again.
Ongoing Actions : Teams are continuing their work to restore the last remaining affected servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 17:05 UTC

Identified

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R802L07.

Here are some supplementary details :

Start time : 02/03/2026 12:29 UTC
Impacted Service(s) : Some servers in the rack R802L07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 12:41 UTC

This incident affects: Dedicated Servers || Global Infrastructure (RBX).