[SBG5][Dedicated Servers] - Rack SBG0506B03A incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 23/10/2026 11:11 UTC
End time : 23/10/2026 12:50 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/64d1r4t4v70y

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 23, 2026 - 16:38 UTC

Update

Please find an update of this incident below :

Update : Some servers in the impacted rack SBG0506B03A are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 23, 2026 - 12:16 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering in the rack SBG0506B03A. The root cause has been identified.

Please find the details of this incident below :

Start time : 23/10/2026 11:10 UTC
Impacted Service(s) : All servers in the rack SBG0506B03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/64d1r4t4v70y
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 23, 2026 - 11:29 UTC

Investigating

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack SBG0506B03A.

Please find the details of this incident below :

Start time : 23/10/2026 11:10 UTC
Impacted Service(s) : All servers in the rack SBG0506B03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 23, 2026 - 11:21 UTC

This incident affected: Dedicated Servers || Global Infrastructure (SBG) and Dedicated Servers || Network (SBG).