We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 25/07/2025 09:38 UTC End time : 25/07/2025 09:50 UTC Root Cause : This incident is caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 25, 2025 - 11:13 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G211B13.
Here are some supplementary details :
Start time : 25/07/2025 09:38 UTC Impacted Service(s) : vRack in the rack G211B13 are temporarily unavailable. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 25, 2025 - 09:51 UTC
This incident affected: Dedicated Servers || Network (GRA).