Start Time : 28/11/2024 18:20 UTC End Time : 28/11/2024 18:38 UTC Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : A network equipment problem is the cause of the issue.
We thank you for your understanding and patience throughout this incident
Posted Nov 28, 2024 - 18:45 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 28/11/2024 18:20 UTC Service impact : A significant number of servers in the rack B709B15 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Nov 28, 2024 - 18:30 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).