OVHcloud Bare Metal Cloud Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[WAW1][Dedicated Servers] - Racks W17A07 - W17A08 - W17A09 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on racks W17A07 - W17A08 - W17A09 has now been resolved.
Here is detail for this incident :
Start time : 01/06/2025 14:27 UTC
End time : 01/06/2025 15:50 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 01/06/2025 14:27 UTC
End time : 01/06/2025 15:50 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers in racks W17A07 - W17A08 - W17A09 are operational.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers in racks W17A07 - W17A08 - W17A09 are operational.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers in racks W17A07 - W17A08 are operational.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers in racks W17A07 - W17A08 are operational.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in racks W17A07 - W17A08 - W17A09.
Here is detail for this incident :
Start time : 01/06/2025 14:27 UTC
Impacted Service(s) : All of servers in racks W17A07 - W17A08 - W17A09 are temporarily unreachable.
Customers Impact : Customers in racks W17A07 - W17A08 - W17A09 cannot access their servers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 01/06/2025 14:27 UTC
Impacted Service(s) : All of servers in racks W17A07 - W17A08 - W17A09 are temporarily unreachable.
Customers Impact : Customers in racks W17A07 - W17A08 - W17A09 cannot access their servers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (WAW).