We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 18/03/2026 14:55 UTC End time : 18/03/2026 15:58 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 18, 2026 - 16:08 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in GRA0312A04A.
Here are some supplementary details :
Start time : 18/03/2026 14:54 UTC Impacted Service(s) : All servers in the rack GRA0312A04A are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in GRA0312A04A. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 18, 2026 - 15:06 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).