We are pleased to inform you that the incident affecting our vRack Private Network offering has been resolved.
Start time : 24/10/2026 00:41 UTC End time : 24/10/2026 02:20 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 24, 2026 - 02:22 UTC
Investigating
We are currently experiencing an incident affecting our vRack Private Network offer in Rack BHS0812B02B.
Here are some supplementary details :
Start time : 24/10/2026 00:41 UTC Impacted Service(s) : vRack Private Network on the servers in Rack BHS0812B02B is unavailable. Customers Impact : Customers are temporarily unable to access and use their servers through vRack Private Network. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 24, 2026 - 00:50 UTC
This incident affected: Dedicated Servers || Network (BHS).