OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Rack GRA0320A03A
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on the rack GRA0320A03A has now been resolved.
Here is detail for this incident :
Start time : 18/12/2025 13:53 UTC
End time : 18/12/2025 17:50 UTC
Impacted Service(s) : All servers in the rack GRA0320A03A were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 18/12/2025 13:53 UTC
End time : 18/12/2025 17:50 UTC
Impacted Service(s) : All servers in the rack GRA0320A03A were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Monitoring
Service has been fully restored since 18/12/2025 17:50 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : The Public network and vRack network were unavailable.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : The Public network and vRack network were unavailable.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack GRA0320A03A.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : All servers in the rack GRA0320A03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : All servers in the rack GRA0320A03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack GRA0320A03A.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : The Public network and vRack network are unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/12/2025 13:53 UTC
Impacted Service(s) : The Public network and vRack network are unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).