We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 02/02/2026 13:21 UTC End time : 02/02/2026 14:54 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 02, 2026 - 14:55 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46J18. Here are some supplementary details :
Start time : 02/02/2026 13:21 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 02, 2026 - 13:34 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).