We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T01C48/T01C49/T01C50/T01C51/T01C52/T01C53/T01C54.
Here are some supplementary details :
Start time : 01/07/2026 08:11 UTC Impacted Service(s) : Some servers in the racks T01C48/T01C49/T01C50/T01C51/T01C52/T01C53/T01C54 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 01, 2026 - 08:29 UTC
This incident affects: Dedicated Servers || Global Infrastructure (BHS).