We are pleased to inform you that the incident affecting our has been resolved.
Start time : 11/09/2025 06:44 UTC End time : 11/09/2025 10:00 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 11, 2025 - 10:04 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack W16B16.
Here are some supplementary details :
Start time : 11/09/2025 06:44 UTC Impacted Service(s) : Some servers in the rack W16B16 are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 11, 2025 - 06:58 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).