Start time : 10/09/2023 12:46 UTC End time : 10/09/2023 19:29 UTC Root cause : Cooling system issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 10, 2023 - 19:31 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 10, 2023 - 13:51 UTC
Investigating
Start time : 10/09/2023 12:46 UTC Service impact : Servers in the rack G106B05 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 10, 2023 - 13:07 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).