[RBX4][Dedicated Servers] - Room 54 incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers in room 54 has been resolved.

Start time : 11/03/2026 13:38 UTC
End time : 11/03/2026 20:19 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 11, 2026 - 20:30 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room 54.

Here are some supplementary details :

Start time : 11/03/2026 13:38 UTC
Impacted Service(s) : Some servers in the room 54 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in room 54.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 11, 2026 - 14:41 UTC

This incident affected: Dedicated Servers || Global Infrastructure (RBX).