We had an incident on Dedicated Servers offer on racks MR90101E01B, IEB0101A01A, CCH0101E03A and CCH0101E01A which has now been resolved.
Here are some supplementary details :
Start time : 19/08/2026 09:45 UTC End time : 19/08/2026 13:25 UTC Impacted Service(s) : Network issue was temporarily observed for some servers in racks MR90101E01B, IEB0101A01A, CCH0101E03A and CCH0101E01A. Customers Impact : Some customers were temporarily facing packet loss when trying to access their servers located in the specified racks. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Aug 19, 2026 - 13:58 UTC
This incident affected: Dedicated Servers || Network (CCH, IEB, MR9).