Start time : 17/07/2024 23:31 UTC End time : 18/07/2024 01:03 UTC Root cause : Electrical issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 18, 2024 - 01:07 UTC
Update
Some of servers in the rack R832B15 are available. We are continuing to work on a fix for this issue. Update will be posted as significant progress is made.
Posted Jul 18, 2024 - 01:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 18, 2024 - 00:22 UTC
Investigating
Start time : 17/07/2024 23:31 UTC Service impact : All of servers in the rack R832B15 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 17, 2024 - 23:36 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).