OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[BHS7][Dedicated Servers] - Rack B716A04
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack B716A04 has now been resolved.
Here is detail for this incident :
Start time : 21/01/2025 12:30 UTC
End time : 21/01/2025 14:48 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident
Here is detail for this incident :
Start time : 21/01/2025 12:30 UTC
End time : 21/01/2025 14:48 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident
Update
We have new information regarding the incident that affected our Dedicated Servers offer since 21/01/2025 12:30 UTC.
Please find below an update on the situation:
Update: A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update: A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack.
Here are some supplementary details :
Start time : 21/01/2025 12:30 UTC
Impacted Service(s) : Some servers in the rack B716A04 are no longer responding.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 21/01/2025 12:30 UTC
Impacted Service(s) : Some servers in the rack B716A04 are no longer responding.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (BHS).