We would like to inform you that we had an incident on the rack R827B01A. This incident has now been resolved.
Here is detail for this incident : Start time : 17/12/2025 10:52 UTC End time : 17/12/2025 11:01 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified rack. Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Dec 17, 2025 - 11:10 UTC
This incident affected: Dedicated Servers || Network (RBX).