[SBG5][Dedicated Servers] - SBG0506A02A Incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 18/03/2026 14:48 UTC
End time : 18/03/2026 18:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 18, 2026 - 18:15 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in SBG0506A02A.

Here are some supplementary details :

Start time : 18/03/2026 14:48 UTC
Impacted Service(s) : Some servers in the rack SBG0506A02A are temporarily unavailable.
Customers Impact : Customers are unable to access servers in rack SBG0506A02A
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 18, 2026 - 17:15 UTC

This incident affected: Dedicated Servers || Global Infrastructure (SBG).