We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 14/07/2026 06:28 UTC End time : 14/07/2026 17:58 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 18:05 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Racks 46D09 46D10 46G17 46G18 46G19 46G20 46G21 46G22 46G23 46G24 46G25 46G26 46G27 46G28 46G30 46G31 46H13 46H29 46H30 46H31.
Here are some supplementary details :
Start time : 14/07/2026 06:28 UTC Impacted Service(s) : Some servers in the specified rack are no longer able to access the public and vRack networks. Customers Impact : Some customers are temporarily unable to access their servers via public and vRack networks located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 07:12 UTC
This incident affected: Dedicated Servers || Network (RBX).