[EU][Dedicated Servers] - IPMI incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offerin has been resolved.

Start time : 25/07/2025 09:10 UTC
End time : 25/07/2025 10:05 UTC
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 25, 2025 - 11:12 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues on IPMI interface in EU region.

Here is detail for this incident :
Start time : 25/07/2025 09:10 UTC
Impacted Service(s) : IPMI interface unavailable in specified region.
Customers Impact : Customers in specified regions may be currently unable to access the IPMI interface to manage their services. Other regions are not impacted by this ongoing issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 25, 2025 - 10:02 UTC

This incident affected: Dedicated Servers || Global Infrastructure (ERI, GRA, LIM, RBX, SBG, WAW).