[RBX8][Dedicated Servers] - Rack R807L14 incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 30/03/2026 13:35 UTC
End time : 30/03/2026 15:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 30, 2026 - 15:06 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :
Start time : 30/03/2026 13:35 UTC
Impacted Service(s) : vRack network is temporarily unavailable in rack R807L14.
Customers Impact : Customers are temporarily unable to access and use their servers through the vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 30, 2026 - 13:45 UTC

This incident affected: Dedicated Servers || Network (RBX).