We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
Please find the details of this incident below :
Start time : 27/10/2026 22:44 UTC End time : 27/10/2026 23:53 UTC Impacted Service(s) : All servers in the rack R832B06 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Oct 27, 2026 - 23:53 UTC
Update
Please find an update of this incident below :
Update : Some servers in the impacted rack R832B06 are progressively becoming operational again. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 27, 2026 - 22:57 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R832B06. The root cause has been identified.
Please find the details of this incident below :
Start time : 27/10/2026 22:44 UTC Impacted Service(s) : All servers in the rack R832B06 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 27, 2026 - 22:51 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).