We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 29/11/2025 08:35 UTC End time : 29/11/2025 10:03 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 29, 2025 - 10:09 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX1003C03B.
Here are some supplementary details :
Start time : 29/11/2025 08:35 UTC Impacted Service(s) : Some servers in the rack RBX1003C03B are temporarily unavailable. Customers Impact : Some customers were temporarily unable to access and use their servers in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 29, 2025 - 09:21 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).