Start time : 08/10/2024 09:40 UTC End time : 08/10/2024 11:37 UTC Root cause : Cooling malfunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 08, 2024 - 11:41 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident : Start time : 08/10/2024 09:40 UTC Service impact : Servers in racks R807L27 R807L26 R807L25 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Oct 08, 2024 - 09:49 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).